Print Page   |   Contact Us   |   Sign In   |   Join PaLA!
Community Search

PCBL Board Meeting

2016 Southwest Chapter Fall Workshop

PA Forward Health Literacy Team Meeting

Veterans Day

2016 Conference Preview

PALS Projects
Blog Home All Blogs
Search all posts for:   


View all (5) posts »

Customer Service Best Practices Group

Posted By Barbara E. Eshbach, Thursday, October 17, 2013

What is Customer Service?

Customer Service is the practice of providing library customers with the resources they want in the most professional, efficient, and courteous manner possible.

What Can We Share?

Our group has compiled resources in the following areas of customer service:

We encourage you to check it out on our 2012 PALS Customer Service site on Google.

Project Participants

  • Laura Ax-FultzBarb Eshbach
  • Beth Gwin
  • Evonne Loomis
  • Richard Miller
  • Paula Glibert, Mentor


Tags:  2012 PALS  customer service 

Share |
Permalink | Comments (0)
Sign In

Forgot your password?

Haven't registered yet?